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Privacy Policy

Effective Date: 2025.01.14

Who We Are

Our website address is: https://www.flowfocustools.com.

The website is managed by Kerekes Hunor EV. For any inquiries, please contact us at contact@flowfocustools.com.


What Personal Data We Collect and Why We Collect It

Reviews

When visitors leave reviews on the site, we collect the data shown in the review form. This includes:

  • Name and email address.
  • Content of the review.
  • IP address and browser user agent string for spam detection.

Payments

When you complete a transaction on our website, we collect:

  • Name and billing address to issue invoices and comply with tax regulations.
  • Email address for transaction confirmations and communication.
  • IP address to determine your location for EU VAT compliance.

Payments are securely processed via Stripe through our WooCommerce integration. We do not store or have access to your credit card information, as Stripe handles this directly.

Subscriptions and Newsletters

We use MailerLite to manage email subscriptions and deliver newsletters. Visitors may provide their email address to download the Flow Demo, and by doing so, they agree to subscribe to the FLOW newsletter. Subscribers can unsubscribe at any time using the link included in every email.

MailerLite also tracks interactions with email subscriptions, such as whether subscribers have purchased products or not. This information helps us improve our marketing efforts and send targeted emails, such as abandoned cart reminders.

Analytics

We use the Independent Analytics plugin to track website performance and visitor behavior. This tracking does not collect personally identifiable information.

Tracking Tools

We utilize the following tools for analytics and tracking:

  • Google Fonts: Ensures consistent typography and improves design. Google’s privacy policy is available at https://policies.google.com/privacy.
  • Facebook Pixel: Tracks conversions and helps understand user behavior for advertising purposes. Manage your privacy settings directly via Facebook at https://www.facebook.com/settings/?tab=ads.
  • MailerLite: Tracks email subscriptions and interactions for targeted communications, such as abandoned cart reminders.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. Our site uses cookies for:

  • Analytics and tracking via Facebook Pixel, Independent Analytics, and MailerLite.
  • User experience optimization.

You can manage or block cookies:

  • Using the cookie popup presented on your first visit.
  • Anytime via the “Cookie Settings” menu in the bottom-right corner of the website.

For more general information about cookies, visit https://www.allaboutcookies.org.


Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves the same way as if the visitor had visited the source website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with their content.


Email Communication

We send newsletters and promotional emails via MailerLite. These emails may include:

  • Product updates.
  • Special offers and promotions.
  • Advice and tips on using our tools effectively.
  • Targeted messages, such as abandoned cart reminders.

You can unsubscribe at any time by clicking the “Unsubscribe” link included in every email.


How Long We Retain Your Data

We retain your data as follows:

  • Reviews and their metadata are stored indefinitely to display them on the site.
  • Billing information, including name and billing address, is stored as required by law for tax and accounting purposes.
  • Email subscription data, including your interactions with emails, is retained as long as you remain subscribed. You can unsubscribe at any time, and we will delete associated data upon request.

You may request a copy of your personal data or ask for its deletion by contacting us at contact@flowfocustools.com.


Your Rights Over Your Data

If you have an account on our site or have left reviews, you have the right to:

  • Request an exported file of the personal data we hold about you.
  • Request the deletion of your data (excluding data we are legally required to retain).

Third-Party Services

MailerLite

We use MailerLite to manage email subscriptions and track interactions with emails, such as whether subscribers have purchased products. This helps us send personalized content, including reminders for abandoned carts. For more information on MailerLite’s privacy practices, please visit https://www.mailerlite.com/legal/privacy-policy.

Stripe

All payment processing is handled securely by Stripe. For details on how Stripe protects your data, please visit https://stripe.com/privacy.

Google Fonts

Google Fonts are used to enhance our website’s appearance. Learn more about Google’s privacy practices at https://policies.google.com/privacy.


How We Protect Your Data

We use industry-standard security measures to safeguard your personal data. This includes encryption, secure servers, and regular security updates.


Disclosure of Information

We do not share your personal data with third parties, except:

  • As required by law (e.g., responding to subpoenas or law enforcement requests).
  • To comply with EU VAT regulations (e.g., verifying VAT numbers).

Compliance

We comply with applicable data protection regulations, including:

  • General Data Protection Regulation (GDPR): Ensuring transparency, data minimization, and user control over their data.

Updates to This Privacy Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated effective date.


Contact Information

For any questions or concerns about this privacy policy or your data, please contact us at:

Email: contact@flowfocustools.com


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